Think BIG

There are times when everything seems to be crowding in and there are no easy answers. Times when you feel pulled in twenty different directions at once, with an ever-increasing list of problems and concerns vying for your undivided attention.

Yesterday was one of those days. At one point I just wanted to bash my head into the wall repeatedly. The phone kept ringing, my toddler was insisting that my lap was the only place she wanted to be, and I was pulling my hair out trying to figure out who was going where for next week’s cleaning schedule for my housecleaning company. And while it didn’t seem like the best use of my time at the moment, I left toddler and ringing phone in the hands of my capable husband and zoomed off to a client’s house for a quality assurance check.

In point of fact, it was the best use of my time that I could have made. Stressed out as I was, when I reached the client’s house and met with the client, reviewed areas of concern and told her I would just fix the missed areas while I was there—as I settled into the cleaning zone for those short few minutes I had time to think. It was time away from phones (I had even mistakenly left my cell phone behind), family distractions, and the siren lure of my Inbox and computer. No emails to check, no calls to take, no one asking me questions or pulling on my leg and whining for attention.

In the space of a few quiet moments—well maybe not that quiet, I did run the vacuum and was dripping from exertion by the time I was done—I realized I was being short-sighted in my business tactics.

Early on, when there was no money, or very little of it, I did it all. I worked all the cleanings by myself. I designed the website, despite no experience in web design. I trained my staff, in spite the fact that I’m no great shakes at training. I have handled purchases, financials, customer relations, sales, recruiting, management, and anything else you can think of.

Some of it I’m excellent at. I know business, what makes clients happy and what doesn’t, how to define my niche, how to provide a service for a reasonable price, and how to keep the books. When I do cleanings, my clients are deliriously happy. But I don’t do cleanings anymore (see references to toddler above) unless the situation demands it and I am lacking in management capability or time to get out there and train.

As I did a quick vacuum and mop at the client’s house today I had time to really think about what I wanted. Did I want a business that was cobbled together, barely efficient, and full of half-trained staff and clients who were running out of patience? Or did I want a business that was a powerhouse of cleaners, with an efficient manager who could do quality checks and training and ensure that the staff was cleaning homes in the manner that the clients both expected and deserved?

Despite having a record month for December I knew that the former option was simply no longer viable or acceptable. I needed to find a manager or fold up the business…it wasn’t fair to my clients or my staff to keep hobbling along. It also wasn’t fair to my spouse, my toddler or me to be so stressed out, so often. If you aren’t good at something, recognize it. If you know you aren’t going to get better, acknowledge it and then adapt.

So I adapted. I decided to cut my income in half and hire a manager. Someone who can train personnel, do quality checks on others, and eventually even help me expand to the Northland (north of Kansas City). My reasoning was that if I have happy clients and well-trained staff, the business can expand exponentially—rewarding my efforts many times over. As I told my mother, “I have to look at the long-term and make a decision NOW on how this business will continue into the future. If I continue to just try and patch things, and if I am continually am distracted by the little stuff, things will never improve and the company will stay small.”

I have learned so much in the past two plus years of running this business. The hardest lesson by far was the one I learned yesterday…think small and you stay small, think big and you will grow big. But along the way, you had better know your limits.

Information Addicts - Part II

It is two weeks into my new ‘low-information diet’ and it hasn’t been a pretty sight here in the Shuck household.

I think there is something calming about checking your email twenty times a day, or knowing what your exact bank balance is, and what bills have come in and what your exact debt/income ratio is…

Okay, so I’ve fallen off the wagon a few times and I doubt I’ve managed to restrain my hitting the Send/Receive button on the email to three times a day more than a handful of times. But I’m well below my usual 16-20 times per day!

I am also proud to announce that I haven’t visited any of my favorite news sites since the 9^th! Yes, that’s right, I have absolutely no idea what is going on in the world except for what my husband tells me. He gives me the juicy bits each evening when he returns home from work and a day spent surfing the web.

I have taken up fiction reading again, but thanks to the munchkin (14^th month old Princess Emily) not much of that happens. I’m lucky to get an hour in each day at present.

I rather like only processing my incoming mail once per week. My exceptions to this rule are packages (fun stuff to unwrap!) and checks (that goes straight into the bank). I will admit to actually feeling anxiety when I look over and see a huge stack of mail to process through. And folks, I get a LOT of mail.

But slowly, things are sliding into place, and I’m happy with the changes so far. I have managed to completely re-create my website through a trial version of Dreamweaver and have turned over all the files to a web designer who is also a client of mine through CCS. I’m finally outsourcing the management and updates to it and the new website should be online and active within the next week or so. A sleek new look, professional and thorough—it is ready to go!!!!

I’m hoping this will take my income with CCS to the next level, give me the flexibility I need to bring in more staff and perhaps hire a manager, and then I can devote myself to 25^th Hour (advertising and promotion only) and Creative Solutions more and more.

At some point in 2008 I will be offering free coaching sessions to a limited number of clients as I roll out Creative Solutions Life Coaching. I will be posting a request for participants in the near future. Stay tuned!

A 12 Step Program for Information Addicts

Here I am in front of my computer, realizing just how often I sit here and:

• Check my email
• Review my personal finances through MS Money and my online banking
• Check my email
• Go through my daily physical mail, processing each bill and comparing it to the previous statements
• Check my email
• Browse the news websites
• Check my email

Huh, [scratching head], I think I see a pattern here.

In Chapter 6 of Timothy Ferriss’ bestselling book “The 4-Hour Workweek” he recommends going on a “Low-Information Diet”. The first set of requirements? “Go on an immediate one-week media fast.”

He stipulates the following:

• No newspapers, magazines, audiobooks, or non-music radio. Music is permitted at all times.
• No news websites whatsoever (cnn.com, drudgereport.com, msn.com, etc.)
• No television at all, except for one hour of pleasure viewing each evening.
• No reading books, except for this one book and one hour of fiction pleasure reading prior to bed.
• No Web surfing at the desk unless it is necessary to complete a work task for that day. Necessary means necessary, not nice to have.

I stare at the list [gulp] and keep reading. I read on to Chapter 7, where he discusses ‘Time Wasters’. I nearly rebel as I read the following:

1. Turn off the audible alert if you have one on Outlook or a similar program and turn off automatic send/receive, which delivers e-mail to your inbox as soon as someone sends them.

2. Check e-mail twice per day, once at 12:00 noon or just prior to lunch, and again at 4:00 p.m. [These] are times that ensure you will have the most responses from previously sent e-mail. Never check e-mail first thing in the morning. Instead, complete your most important task before 11:00 a.m. to avoid using lunch or reading e-mail as a postponement excuse.

“No way,” I say as I read the instructions on e-mail, “No WAY! I need to be able to check first thing in the morning!” Instead I write in my notebook, reduce checking email to four times a day: 1^st thing in the morning, again at noon, again at 4:00 p.m., and finally at 7 p.m.

Then the daydream hits…

I’m new here and the moment I have been dreading finally comes. I walk up to the podium slowly, feeling each set of eyes upon me as I stop, turn, and face them. I take a deep breath and let it out in a rush and just say it, “Hi, my name is Christine and I am an information addict.”

The group chimes in return, “Hi Christine!”

The fantasy melts away.

Umm, yeah, so like Timothy was saying, less email is better. And if it will keep me from having to attend a newly formed IA (Information Addicts Anonymous) meeting in the near future than I’m ready to make the change!

Still unable to bring myself to such an extreme restriction I settle on checking email three times a day.

• Once 1^st thing in the morning (but after I have drafted a ‘to-do’ list for the day)
• Once at noon
• And then finally (that’s it Christine, NO more for today!!!!) at 4 p.m.

To summarize, on December 9^th, 2007, I committed to:

• Process all incoming postal mail once a week, on Thursday, instead of on a daily basis
• Process all financials (online payments, balancing checkbooks, paying staff members and any bills) on each Thursday instead of daily.
• Check my email a maximum of three times a day (I sent out an email to everyone informing them of this change).
• Reduce my television viewing to one hour per day maximum
• Re-introduce one hour of fiction reading each evening at bedtime
• Eliminate reading of any media websites, newspapers or magazines.
• Reduce all reading to either “The 4-Hour Workweek” or one of my Life Coaching study books (I need to continue my studies, so that is a reasonable tweak to Farriss’ suggestions)
• Eliminate all web/internet surfing unless needed for work that day. (Oh lord, this means no online shopping. I think I may die. Yes, yes it’s possible to die from lack of online shopping.)

Hi. My name is Christine and I am an information addict.

Check back in with me for updates as I wade into the sea of the unknown—adulthood faced with NO unnecessary computer use, NO unnecessary television use, and NO unnecessary reading. I strongly suspect that my days are going to be very, very different…

Our Mighty Brains

When presented with a problem or challenge that defies an instant solution I push the problem to the back of my brain. It may be minutes, it may take years, but eventually the answer spits back out. I refer to them as “A-Ha!” moments, because quite simply, that’s what they are.

Our brains are working all the time, 24 hours a day, seven days a week. Think about how amazing this is—our brains can work on problems and figure things out even while we are dreaming! Perhaps that is why I cringe when I hear someone say “I’m so dumb” or “My poor little brain”. Negative self-talk aside, which I addressed in a previous entry, these statements are so very far from true.

Each of us has the most powerful organic, problem-solving, creative, and intelligent tool that exists on the face of this earth. Each of us! This tool never sleeps, it never stops, and it begins working long before the moment of our birth and never stops until we take our last breath on this earth. It regulates every beat of our heart, coordinates the deeply complex functions of our bodies, and grows and learns along life’s long journey.

So why is it that we ignore its potential? Why is it that we often sell ourselves short and believe we can’t do XYZ?

I mentioned in a previous entry that I realized out of the blue one day that I was reading non-fiction, and understanding it. Cover to cover, chapter for chapter, I didn’t have the problem reading and understanding the material that I once would have had. What changed? My perceptions changed—for a short while I literally forgot that I was ‘incapable’ of reading non-fiction. When I realized that I had been reading non-fiction books and understanding and learning and retaining the information, my pre-supposition was shattered. My dad would call it ‘re-visiting premises’, I call it an “a-ha” moment.

For years I asked myself, “What do I want to do with my life?” Or tongue in cheek I would say to others, “I still don’t know what I want to be when I grow up.” I set my brain to work on that question and it finally spit out an answer the other day. I’m 37 now, so I figured it was high time I got an answer on the subject!

Then answer was simple and complicated at the same time, “Anything I want bad enough to set my sights on.”

Here is the icing on the cake. Are you ready?

It doesn’t have to be just one thing, forever, with nothing else.

Look here, it isn’t the 1950’s and you don’t have to go to work for one company for the rest of your life if you don’t want to. Not just that, but who says that taking a part-time job flipping burgers isn’t a fine start to making ends meet while you work on your skills as an artist, or writer? Don’t look for answers outside of yourself from the people who surround you—search your mind and your heart for the answers that are right there waiting to bust out. Take that idea, that dream, and run around with it in your hands, ruminate over it while you sleep. Find all the ways that you can think of to make it happen, in its originally visualized form or as something else entirely. Do you need some examples of how to make it happen? Read on, here are some of my main goals:

• I’ve wanted to be a writer for so many years. So I write in my blogs, all four of them. I write in my journals, all twenty of them (give or take a handful), and I work on and off on my different creative writing projects.

• I’ve also wanted to be my own boss—so I started two businesses and am well on my way to starting a third. I want to help others find their way and give back to the community – so I study to be a life coach and started a business focus group for other like-minded entrepreneurs.

• I want to raise my child myself and not put her in daycare—so I’m a stay at home, nursing mom of a fantastic 13 month old.

• I want to own real estate and be a good landlord for others—so I’m researching the real estate market now and hoping to put aside enough to buy my first investment property.

• I want to raise my own vegetables—and when I have the time, I plan the garden, prep the beds for ‘lasagna gardening’, and look forward with great anticipation to spring.

• I want to work on various craft projects, experiment with new recipes in the kitchen, and travel to Europe—and I dabble in the second goal on a regular basis, rarely have time for craft projects at present (though that will change in future years when we are homeschooling), and by golly, I am dead-set on getting to Europe within 3-4 years at the latest!

Do all of these things happen at the same time? No way! Sometimes I barely manage to keep the diapers changed while I deal with emergency cancellations or re-schedules for the cleaning business. Other days I take naps with the princess or read from my Life Coaching studies or write long emails.

You don’t have to have all of these things pulling you. You may only have one or two. My goodness, just think, if you only have a couple to work on just imagine what you can get accomplished!

Our mighty brains are capable of so much. Not just mine, not just the rich guy down the street, but every one of us has this potential to be so much more.

Turn off the television.

Stop surfing the internet.

Put down that video game controller!

And ask your brain a couple of very important questions…

What can I do to make my life the life I have dreamed of? How can I be MORE?

If it takes asking the question each morning and each night for the next week, month, or year…won’t that time be well worth it when you realize what the answer is? Set the task, and keep it in your mind. Make lists, brainstorm, and let your creativity (yes, we are ALL creative in some way) throw out crazy ideas. Write them all down in a notebook. Begin the process NOW!

The Little Things in Life

I swear it’s the littlest things that make me happy.

This morning has been a good one. One of my staff members showed up while I was still in my pajamas, with no shower, busily cleaning my house for my mom’s birthday dinner tomorrow. We talked about her schedule and how I wanted her out cleaning some of the clients on her own and independent from others. I don’t usually hold court in my pajamas, but hey, we roll with the punches ‘round here.

A few minutes later, two other staff members show up. A small problem has come up. The client’s dog is loose from the backyard and won’t allow them near the front door to do the scheduled cleaning. Thankfully, the house is close, just a couple of blocks away, so I throw some clothes on and zip over there.

I park on the street, get out, and see the big brown lab sniffing the ground in the front yard. “Hey, buddy! Whatcha doing?” I call out, not the least bit afraid of him. I have two dogs at home, one of them is bigger than this guy (1/2 great dane and ¼ pit bull). He comes galloping over to me, a goofy look on his face, overjoyed that he had someone to play with! I pet him, ruffle his fur, and talk to him. Then I lead him over to the open gate where he balks for a brief second before running past me into the yard. I quickly shut the gate and lean over it to give him more love and affection. He’s a sweet dog and I’m feeling like the Dog Whisperer as my two staff members pull up in their car to see the way to the front door is safe. The neighbor even thanked me because he had charged at her earlier and scared the crap out of her.

Back home, with the baby down for a nap I call AT&T to see if I can get call waiting on my phone. It’s a call I’ve been dreading. The last time I had to deal with AT&T they had some firking ‘voice recognition’ software that had me swearing until the air turned blue.

Somehow, I think I wasn’t the only one who hated the software, because they are back to call centers and human beings, thank the heavens. I reaches this amazingly competent, friendly, and efficient rep who not only took care of getting my call waiting activated, but told me it wouldn’t cost me a thing and then explained how to use call forwarding as well. Fantastic service, I even got her email address in case I needed further help—to which I promptly sent an email thanking her for her over-the-top customer service. I’ve worked in call centers before, they are usually centered on the 9^th level of hell and treat their people like numbers. I hope she forwards the email on to her supervisor as I suggested and that it does help her at her next review. She certainly deserves a raise in my book!

So there you are, two little things that meant so much towards getting my day moving in a positive and energetic manner.

Folks, the little things really do matter.

Business Focus Group

I’m posting this in all of my online blogs and on www.mom2momkc.com …

Moms! Ladies! Business Entrepreneurs!

(And anyone else who is curious and has time free!)

Let’s get together for our first focus group on Saturday, December 1^st.

Plan on arriving at 2 p.m., I will be hosting the first group here at my home in Belton, Missouri!

What we WILL be doing:

• Sharing business ideas
• Brainstorming new ideas
• Helping each other refine and improve our business vision/goals
• Creating new business niches in the KC Metro area
• Meeting each other and sharing our stories of entrepreneurship, our goals and dreams, and who we are as individuals
• Finding potential partners in future business ventures

What we will NOT be doing:

There will be NO sales of any kind. I own two businesses with a third on the way, and some of you may also be business owners. If others are interested in your business and want to hire you (or me!), great, but that’s not the reason for the focus group. By all means, network, but no hard sales please.

What I need from each of you:

• Your RSVP, so I know how many will be attending.
• Something to snack on and share with the others - A bag of chips, some fruit or vegetables, juice, soda, homemade brownies ;-> , et cetera.

So just email me and let me know if you are coming, if you will be bringing a guest, and what you will be bringing to snack on. I’ll email you back and let you know if we already have six people bringing soda so you can change it to something else if need be!

I will ask that you NOT bring any children. My toddler will be away and out of the house as well. We will get more accomplished if we can focus on business and ‘grown-up stuff’—thanks for your understanding in this!

Helping Create a Positive Self-Image

I read once that our ego doesn’t understand sarcasm—so if someone says to us “You are such a loser”, even in jest, than that statement as it stands is filed away in our brains exactly like that.

Years ago, while visiting a distant family member I saw that she had all of these positive statements ("You are a winner!" and "You are your own best friend" etc) written out and taped throughout her house and car. At the time I kind of snickered to myself and thought it silly that she ‘needed some piece of paper to make herself feel good’. But after reading the factoid about our egos not understanding sarcasm it made me question my easy dismissal of her ‘feel good’ messages.

Years later, as I studied different psychology texts and life coaching techniques I ran into many references to the positive effects of positive self-talk. It caused me to re-visit my premises and to acknowledge and recognize the real value this technique could have on people's lives. I began to watch how I spoke about myself, and how my husband and family members spoke of themselves and others. It was an eye-opening experience.

Have you ever said to yourself, “How could I have been so stupid?” or “Did I leave my brain at home this morning?” or a variety of similar negative thoughts or verbal statements. It isn’t hard to do, especially in our busy lives.

The other day I placed an ad for my organizing business in a local circular. I sent off the ad to the publisher, looked over the proof they sent me back, told them it looked great and to go ahead and print it. Two days after the circular was printed a woman called asking for more information on my company. In the course of talking to her she informed me that my website wasn’t listed on the ad (I had been referring to it during the phone call). I was so embarrassed. I gave her the website, answered a few more questions, and after the phone call ended I immediately dug up my paperwork, hoping there had been a mistake on the publisher’s end of things.

No such luck. I had screwed up and forgotten to list the website! Aaarrgggh! My mother came in and asked me if I was alright after hearing tormented sounds issuing from my office. I stopped myself just in time from saying, “I can’t believe I was so stupid!”

But even though I didn’t say it out loud, I thought it. Later that evening as I was reviewing it again, and beating myself up for not being more thorough or attentive, I remembered how destructive and limiting negative self-talk can be. I told myself that I had to learn from my mistake and go on, because there was nothing more I could do to fix it other than call the publisher and correct it for next month’s issue. So I called the publisher and did just that. The corrected ad (with the website listed!) will appear in next month’s publication of Mother & Child Reunion.

A close family member of mine is terrible about the negative self-talk. It actually really bothers me how she talks about herself. And I also see how deeply it affects her self-esteem and ability to improve her life. It literally paralyzes her ability to grow, learn from the experience, and go forward. She is just too busy reviewing her past mistakes, instead of accepting them as learning experiences and getting on with her life!

If you are ‘guilty’ of this then consider some of the following tips, they will help you to construct a better, more positive self-concept:

· Learn to notice and identify negative or self-criticizing thoughts. Become aware of how much you think negatively about yourself and diminish your personal importance.

· Speak positively to yourself. Stop the insults and self-criticism. Instead practice positive and affirming self-talk.

· Convert all of your “shoulds” into “coulds.” If you feel you should be doing something that is not particularly important to you, or is based on what other people think you should do, try to forget it. Challenge yourself to do only those activities that will reinforce your positive self-concept and strengthen you.

· Exercise! Physical exercise is an excellent way for you to strengthen your self-concept. In addition to improving your appearance and health, physical exercise nurtures positive thoughts and feelings, as bio-chemicals released by the brain during exercise create a natural and healthy high.

· Learn to differentiate between the things you can control and the things you cannot. You have absolutely no power to change another person’s chosen behavior. Recognize and use your personal power to change yourself and design and engineer your own life in the way you choose – leave changes in other’s lives to other’s!

· Learn from your mistakes without self-punishment. There are not mistakes, only lessons. Humans learn through experience. The only time we encounter problems is when we fail to learn the lessons life constantly sends our way the first time they occur.

We only get this one life. Stop wasting minutes, hours, or even weeks or months of your life wishing you had done something different or mentally whipping yourself over your mistakes and instead focus your energies on how you can learn from your experiences and apply them to the next challenge life throws your way!

How Will YOU Respond?

“Ten percent of the quality of your life is based on what happens to you and 90 percent on how you respond to what happens to you.” – Total Life Coaching

When I read the opening quote in my ongoing Life Coach studies I experienced what I like to call an “A-Ha!” moment. I immediately turned to my computer, typed in the phrase and then tried desperately to make an entry out of it. Nothing felt right; I would type away for a while, and then just keep hitting the Delete button. Two long days passed and I was growing frustrated.

It was important, this quote, and I wanted everyone to read it and really stew over it a little bit. After all, as Socrates said, “An unexamined life is not worth living.” Butt wasn't until I received an email back from a new mother thanking me for my thoughtfulness that I knew I had the example I had been looking for.

Sometimes things happen that just take us down, lay us out flat, and then give us a few hard kicks in the head and heart for good measure.

I know a young couple, sweet as can be, upbeat, new in the area, and eagerly expecting the arrival of their first child. The wife was a business contact, but since I’m totally baby-oriented now, having my 13-month-old in my life and reminding me daily of how precious new life is, I sent her a friendly, informal email around her due date just checking in. When I didn’t hear back for several days I wasn’t surprised, I assumed correctly that she was in the hospital. What I didn’t expect was the email she sent verifying that yes, the baby was in the world, but to everyone’s surprise, had been born with Down’s syndrome.

I read the email and cried. I looked over at my toddler playing happily away in my home office and cried some more. And even though I’m not a very religious person, the thought came, “And there for God’s grace, go I.”

I cannot imagine having a child with Down’s syndrome. I think of my family with our big, long multi-syllable words, our writing, our creativity, and our strong emphasis on intelligence and independence. I take it all in and think, “How in the world would I manage?”

I could not bear to say those words “I’m sorry”, which really meant nothing and would have helped even less. I wrote her an email, “You will hear many people tell you how sorry they are for you, and eventually it will just become words that mean nothing, for no one can truly understand the road ahead of you unless they have walked it themselves, so I will not say them myself.”

I went on to say, “We cannot help but love our children, and no child is perfect, but all children are blessings nonetheless. They fill us with such a ferocious love, joy and sense of fulfillment that it cannot be expressed adequately in words.

Be patient with yourself as your body heals, and give your daughter the love that is in your heart and stay strong. That’s all that any of us can do.”

Although I still cannot imagine having a child with Down’s, I know in my heart that I would rise to the occasion if I were faced with it. Because in the end, it truly is that 90% of quality of life that falls to how you respond to life’s events.

Each of us has within us the infinite capacity for change, for growth, and for overcoming adversity. I hope you take a moment and re-affirm to yourself just how strong you are inside. If you do, and if you believe as I do, you will know that anything that you can conceive and dream of for your life is possible.

Don't Limit Yourself - And Don't Let Others Limit You!

Life is not easy for any of us. But what of that? We must have perseverance and, above all, confidence in ourselves. We must believe that we are gifted for something, and that this thing, at whatever cost, must be attained. – Marie Curie

Everywhere I go I meet people and eventually get around to talking about my businesses, the housecleaning business I started in 2005 and the professional organizing service I started early 2007, and now Life Coaching which will roll out for business in 2008.

I hear a lot of, “I could never do that,” or “You must be a super-achiever”. To each of these I answer, “You would be surprised what you are capable of” and “Not really--but I am busy!”

The other day I ran across a woman who seemed eager to connect with another human being. I was in the aisles of the public library, wrestling my crawling infant daughter away from the stacks of books that she was attempting to pull out by the handful. She heard me talking to the librarian and practically ran around the corner and joined into the discussion. Before long the librarian was off to do other things and I continued to visit with this newcomer.

I began telling her about my Life Coach studies and how I believed that every one of us has within us the ability to be so much more than what we are—we only need to find it, refine it, and let it shine.

She shared with me her disappointment over a failed attempt at her own business in graphic design. A series of unfortunate events, combined with the lack of support of her husband seemed to be to blame. We spoke further and I brought up the analogy of the forest and the trees and suggested that life coaching was often about helping clients gain perspective and that often meant stepping back out of the forest so that we could see the individual trees and realize it wasn’t just one big mess of branches and leaves.

She responded by saying, “But then others come along and they tie string around your feet to trip you up and stop you from getting out of the forest or moving on.”

I was new and still learning. And for this reason it wasn’t until later that I thought of the perfect response. What I would have like to say is, “But you have the scissors right there in your pocket. Pull them out and cut the strings and take back control of your destiny.”

As Marie Curie said, “Life is not easy.” You can know and understand that, and then promptly give up when the going gets tough, or you can take a stand and persevere and have confidence in your abilities.

I gave her my card and asked her to call me. If she does, I’ll remember to tell her about the scissors in her pocket and gently urge her to cut those strings.

Welcome to Creative Solutions!

"Our society believes in an old paradigm of pathology (the medical model) that implies that you have to be broken or wounded to seek help in creating a better life. As a profession, life coaching seems to be an evolutionary step beyond psychotherapy. Life coaching represents a shift toward creating your desired outcomes and consciously creating the future that the client desires." - Total Life Coaching

To me, this quote sums up exactly what I hope to help each of my clients achieve, the conscious creation of your future.

I believe that we are each capable of accomplishing so much MORE than what we currently are. Lao Tzu said, "Knowledge of self is the source of our abilities." The more we understand and believe in ourselves, the more we are able to accomplish.

Another way of saying this is: "What you believe about yourself defines who you are."

I'll give you an example from my own life.

Yesterday I was deeply engrossed in a book by William Glasser, "Reality Therapy in Action" when I was suddenly reminded of how I believed for many years that I was incapable of reading non-fiction. "I go into automatic scan mode and miss important details," I remember myself stating to anyone who would listen.

And while I haven't read many non-fiction books in this last year, maybe five at most, I realized that I have read them from cover to cover and gained an incredible amount of knowledge along the way.

So what changed?

Embarrassingly enough, in my thirst for knowledge on the subjects I was reading, I simply forgot to be bored or 'go into scan mode' or even simply forgot that I wasn't supposed to be able to read non-fiction. I needed to read the books and learn from them, so I did.

For nearly 35 years I had believed myself incapable of reading and learning effectively from non-fiction. And I was incapable, until I forgot, and suddenly found myself capable of it.

Look for a moment inward and think about your "I can'ts". Examine all of them slowly, one by one. Now change it to an "I can" and prove yourself capable. I guarantee that most of you will find something that can become an "I can".